The demand for smart elderly care services and its influencing mechanisms among the elderly in Nanning, Guangxi, based on the theory of planned behavior
Yangbin Wu 1 * , Nitipon Putachote 1
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1 Department of Management Science, Institute of Science Innovation and Culture, Rajamangala University of Technology Krungthep, 10120 Bangkok, THAILAND* Corresponding Author

Abstract

The study highlights that elderly residents' positive evaluations of service functionality, convenience, and safety, along with multi-level support from family, community, and society, are crucial factors in enhancing the demand for smart elderly care services. A total of 630 participants joined in this study. Structural equation modelling (SEM) was used to examine research hypotheses. Attitudes, subjective norm and perceived behavioral control have a positive effect on Behavioral actual to use smart elderly care services directly and indirectly towards behavioral intention. Smart elderly care services can improve quality of life and foster social connections, providing emotional support and reducing feelings of isolation. Digital literacy is crucial; those with higher skills tend to have more positive attitudes, leading to greater intention to use these services. Perceived behavioral intention, which reflects seniors' beliefs about engaging with technology, is critical. Social support further motivates seniors to adopt these technologies. Understanding these dynamics is essential for stakeholders to promote smart elderly care services, ultimately enhancing the quality of life for older adults.

License

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Article Type: Research Article

PEDAGOGICAL RES, Volume 11, Issue 3, July 2026, Article No: em0284

https://doi.org/10.29333/pr/19155

Publication date: 15 Aug 2026

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Article Downloads: 3

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